Bonus Terms and Conditions
Version 3.6, dated 2024-12-09
We love bonuses as much you do - it’s a great way to get introduced to the casino and the game. Unfortunately some users give it their best shot to find loopholes and to abuse our bonuses in ways we did not intend. And that’s not ok in our book because abuse costs us money and leads to less bonuses for all you good and honest people out there. To stop those mischief-makers in their tracks, we need to create a rather long list of what you can, and what you can’t do while playing with bonuses. For the vast majority of you out there, the risk of breaking any of these rules by mistake is low. If we identify deliberate abuse or fraud, we may reset account balances, void activity, refund deposits, and, in serious cases, close accounts permanently.
1. Applicability
1.1. These bonus terms remain valid until a new version is made available and accepted by the user. Any material changes to the terms of the bonuses and rewards scheme conditions will be notified to you in advance, and will not take effect until and unless you have reconfirmed your acceptance of the changes.
1.2. All bonus campaigns and promotions are subject to the General Terms & Conditions, Bonus Terms & Conditions, and the specific terms of the individual promotion, provided to users at the time the offer is made available (together “Terms”). If there is any inconsistency or discrepancy between these Terms, the specific terms will take precedence.
2. Account and Eligibility
2.1. Bonuses and free spins are limited to one per person, household address, account, device, email, phone number, payment method and IP address. Duplicate accounts will be closed, deposit balance returned to the player (subject to general regulatory obligations) and winnings made as a result of this breach confiscated.
2.2. We reserve the right to offer a specific bonus to a specific customer or group of customers.
2.3. We reserve the right to adjust bonuses based on the user's residence. You understand that you will only be able to receive or benefit from offers that apply to your country of residence and, where stated, deposit payment method.
2.4. Bonuses are only available to players who receive an offer via email, SMS, phone, onsite message, or by redeeming them on the website.
2.5. We reserve the right to cancel or change a bonus offer without further justification. Any such cancellations or changes will be made without prejudice to any customer that has already signed up for the promotion in question; made a deposit in expectation of receipt of a bonus relating to the promotion in question, opted in for the promotion in question, or commenced play in relation to the promotion in question, prior to the date of the communication of the variation, other than where necessary to prevent fraud or other similar unlawful behaviour.
3. Bonus balance
3.1. When you claim a deposit bonus, your deposited money together with your bonus money is converted into a “bonus balance”.
3.2. The bonus balance is locked until either the wagering requirements have been met, your bonus balance is lost, the bonus time period expires or you choose to forfeit the bonus.
3.3. All bets placed when you have an active bonus will be deducted from your bonus balance. Your deposited money is deducted first and then your bonus money.
3.4. Any winnings generated from bets placed with your bonus balance will be added to your bonus money.
4. Wagering Requirements
4.1. Wagering requirements apply before withdrawing bonus funds or winnings derived from them. Requirements will vary by bonus and will be displayed upon claiming the bonus.
4.2. Deposited funds are used first, followed by bonus funds.
4.3. Risk-free wagers on any games do not qualify for SuprPlay’s wagering requirements.
4.4. If you request a withdrawal before meeting wagering requirements, the bonus and winnings from it will be deducted.
4.5. Wagering requirements per bonus type:
● Deposit bonus requires wagering 40x the bonus amount unless otherwise specified.
● Welcome bonus requires wagering 30x the sum of the deposit and bonus amounts.
● Free spin bonuses are subject to wagering 40x the bonus amount.
4.6. Your bonus balance will be converted to real money as soon as the wagering requirement is met.
4.7. Local wagering requirements may be applied and if so, this will be stated together with the offer.
5. Game Contribution to Wagering
5.1. Contributions vary by game type. Unless stated otherwise, the default contributions are:
● Video Slots, Classic Slots, Jackpot Slots, and Scratch Games: 100%
● Roulette, Video Poker, Blackjack, Baccarat (including Punto Banco), 3-card Poker, Oasis Poker, and Red Dog: 5%
● Live Casino Tables: 5%
● Other Table Games: 40%
6. Game exclusions while using bonus
6.1. Certain games are excluded from play while using bonus balances. The list of excluded games is subject to change, and we strongly recommend checking the most up-to-date exclusion list before wagering to ensure compliance with the bonus terms.
6.2. The games excluded from play while using bonus balances: Tower Quest, Koi Princess, Dr Jekyll & Mr Hyde, Ladies Nite, Game of Thrones, Scrooge, Spring Break, Eye of the Kraken, Blood Suckers, Blood Sucker 2, Lucky Angler, Big Bang, Forsaken Kingdom, The Wish Master, Devil's Delight, Champion of the Track, Robin Hood, Pearls of India, Royal Masquerade, Tomb Raider 2, Dead or Alive, Untamed Bengal Tiger, Untamed Giant Panda, Untamed Wolf Pack, 1429 Uncharted Seas, Untamed Crowned Eagle, Double Dragons, Divine Fortune, Super Monopoly Money, Castle Builder, Castle Builder II, Jokerizer, Stardust, Peek A Boo, Alchymedes, Dead or Alive 2, Jack Hammer 2, Zombie Hoard, Tomb Raider 1, Beautiful Bones, Cool Buck, Eggomatic, Kings of Chicago, Mega Joker, Vampire: The Masquerade, Las Vegas, Immortal Romance, Joker Pro, Wild Swarm, Age of Conquest, Arcade Bomb, Dynamite Riches, Le Kaffee Bar, Lil Devil, Well of Wishes, Guns N’ Roses, 5 Families, 9 Lions, Desert Gem, Serengeti Kings, Golden Beauty, Lucky Fridays, Solar King, Solar Queen, Solar Temple, 5 Families, Bronco Spirit, 10 001 Nights, Cash Ultimate, Jungle Spirit, Call of the Wild , Drive: Multiplier Mayhem, Jurassic Park, Dead or Alive 2, Steam Tower, Warlords: Crystals of Power, Money Cart 1, 2, 3, 4, Deal or No Deal, all Jackpot Games.
7. Bet & Winnings Limits
7.1. The maximum allowable wager when using bonus funds is €5 / $5 / £5 / 50 SEK / 50 NOK / ₹ 500 per bet (or other currency equivalent) until the wagering requirements have been met. This includes double-up wagers after the game round has been completed, as well as purchasing bonus round features in games such as for example White Rabbit.
7.2. Exceeding this limit may void winnings and wagers.
7.3. Winnings from no-deposit bonuses or free spins are capped at €100 (or currency equivalent), unless otherwise stated. Withdrawal requests of larger amounts will not be paid out and winnings in excess of €100 may be confiscated.
8. Expiration and Forfeiture
8.1. Bonuses must be used within six (6) months unless otherwise stated. Individual campaigns or promotions may have shorter expiration periods, clearly communicated at the time of the offer.
8.2. Free spins originating from campaigns must be used within three (3) days unless otherwise stated.
8.3. Unused bonuses, or bonuses with unmet wagering requirements after the stated expiration, will be forfeited any remaining deposited money within the bonus balance will be credited to your account.
9. Spirit Points
9.1. Spirit Points (“SP”) are earned during game play at VoodooDreams and can often be exchanged for spells. Spells come in different forms but are typically a type of bonus. SP are available immediately on the Website as you play and can be used in exchange for any spell of your choice as long as your SP balance is sufficient for the spell in question. Your SP balance will expire and return to zero after 7 consecutive days without a deposit.
10. Deposit Bonuses
10.1. A deposit bonus is a promotion where users deposit a sum of real money and receive an additional bonus balance.
10.2. The minimum deposit to claim any deposit bonus is €20 (or currency equivalent), unless specified otherwise in the rules applicable to a specific bonus.
10.3. If the wagering requirement (as per clause 4.5) is not met within thirty (30) days of receiving the bonus, the bonus and any winnings derived from it will be forfeited.
11. Free Spins
11.1. Free spin bonuses offer players a certain number of free spins on specific slot games.
11.2. Any winnings generated from the free spins will be forfeited seven (7) days after the bonus has been credited if the wagering requirement has not been met.
12. Cashback
12.1. We may offer you Weekly Cashback every Friday where we may credit 10% of your previous week's net spend back into your gaming account as real money for you to do as you please, with no wagering required on this cashback.
12.2. Such cashback is calculated from last week's net spend (Friday 00:00 to Thursday 23:59 UTC). Net spend is defined as Bets minus Wins minus Rewards.
12.3. The minimum amount of cashback that you may receive each week is £0.1/ €0.1 / $0.1 / 1 NOK. All games are included.
12.4. This offer is available to all players as long as they are not found to be in breach of any of our Terms.
12.5. To claim this offer, players will need to login successfully to their account after they have received the offer either via Email, SMS or Phone.
13. Bonus Abuse
13.1. Offers are intended for recreational players. Abuse, fraud, misuse of bonuses or applying prohibited types and patterns of play (as set out in clause 13.3) will lead to cancellation of offers, exclusion from any future offers, forfeiture of funds, and potential account closure. Additionally, we reserve the right to charge an administrative fee equal to the value of the deposit made to claim the bonus in cases where the bonus terms and conditions have been breached.
13.2. A list of what may be deemed abuse may include but is not limited to:
● Using multiple accounts to claim bonuses.
● Manipulating software or exploiting loopholes or other technical forms of abuse or other behaviour which amounts to deliberate cheating.
● Exceeding maximum bet limits.
● Masking IP address or using a VPN , bogon IPs, reserved IPs, experimental IPs or similar Evidence of a series of contradictory bets placed by a customer or group of customers within the same betting market with the final goal of achieving profits regardless of the final outcomes of the bets placed, or any other type of abusive behaviour.
● Collusion.
● Any other breach of these Terms and Conditions.
13.3. A list of prohibited types or patterns of play:
● Manipulating bonus offers to create risk-free or low-risk bets for guaranteed profits.
● Coordinated activity between multiple players, such as placing large bets on high variance outcomes followed by switching to normal variance outcomes with smaller bets after a large win, with the intent of meeting wagering requirements unfairly.
● Storing game value during an active bonus period and redeeming it later.